Welcome to Posh Beauty Salon, where elegance meets expertise and every client encounter is designed to be unforgettable. At Posh, we believe that beauty is not simply about appearance, it's an experience, an atmosphere, and a consistent feeling of being valued and pampered. This handbook serves as your compass, guiding you through the principles, expectations, and operations that define how we deliver that experience every day.

From the moment a guest discovers us online to the minute they walk out the door glowing with confidence, your role is vital. Every stylist, assistant, and manager is an ambassador of the Posh brand. That brand is built on intentionality: we do everything with purpose, from how we set up our stations to how we greet each guest by name. We don’t just aim for satisfaction; we aim for delight.